FAQs
We recognize that everyone has unique dietary restrictions; therefore, we recommend that you review the list of ingredients on each product label to ensure compatibility with your diet. When in doubt, consult your physician or nutritionist.
We accept all major credit cards, Apple Pay, Amazon Pay, GPay, PayPal, and Shop Pay.
We recommend consulting a medical professional prior to consumption. Please also refer to the full ingredient list for each of our products on their respective product pages. If you have any other questions, do not hesitate to contact us at hi@moderndose.com.
We recommend consulting a medical professional prior to consumption.
Our products are intended for adult use. We do not recommend anyone under the age of 18 take any supplement without consulting a medical professional.
Yes, our products can be taken together. However, since they each have unique flavor profiles, we recommend enjoying them individually or experimenting with creative combinations to find your perfect blend.
- Depending on the product, one might feel immediate effects, while others may begin to feel positive results between two to four weeks of daily consumption. However, in some cases you may not be able to pinpoint a difference, but that does not mean the product is not working.
- We recommend daily consumption of our products for optimal efficacy.
We recommend daily consumption of our products for optimal efficacy.
Our products have a shelf life of 2 years under room temperature conditions and out of sunlight.
We exclusively sell our products on our website. We do not recommend purchasing our products from other sites until further notice.
Subscribers always receive free shipping. Otherwise, free shipping is offered on orders of 2 or more products.
Most standard shipping orders should take 5-8 business days to arrive. You will receive tracking information via email once the order has shipped. If you have any questions regarding your order, please feel free to contact us directly at hi@moderndose.com.
We are unable to make changes to an order once the order has been processed. However, while we cannot guarantee success in changing your order, we will do our best to accommodate your request if you email us at hi@moderndose.com.
- If you received the incorrect item(s) or if there is another issue in your delivery, please let us know within 14 days of your order date and we will work with you to correct the issue. You can contact us at hi@moderndose.com.
- If your product is damaged or defective, please send us pictures of the damage to hi@moderndose.com and we will do our best to send you a replacement product.
Please visit our Return Policy. In short:
- If your product is opened and you have an issue with the product, please contact us at hi@moderndose.com. We will do our best to accommodate the circumstances. We want you to have the best experience possible when taking our products.
- Otherwise, you may return any item to us within 30 days of your purchase date for a full product refund back to the original payment method (shipping fees are non-refundable). If you choose to return a product, you will be responsible for the shipping costs. We do not accept opened or used items or items that have arrived damaged.
All products are manufactured in the United States in a cGMP compliant, SQF and SGS certified facility. We strictly adhere to FDA guidelines.
We take the quality and safety of our products seriously. We adhere to cGMP, SQF, and SGS guidelines through our production process. Through third-party testing, we also conduct tests on heavy metals, microbials, and other contaminant levels in our products to assure quality and safety.
Yes, we go through a rigorous testing process that includes heavy metals testing. We enlist a third-party testing facility to test the heavy metal levels in our finished goods to ensure safe consumption.
We adhere to strict sourcing and quality standards. We evaluate the raw material specifications and supplier accreditations. Our manufacturing facility also follows stringent quality standards. Testing is performed on incoming raw materials and must be approved under cGMP quality criteria before being used in production.
Each month, we send you an email reminder of your upcoming shipment a few days in advance of the next shipment and payment cycle. You have complete flexibility to rush, delay, or cancel your subscription at any time through your account.
Yes, our subscriptions are flexible. You can make changes to your subscription at any time by logging into your account or by contacting us at hi@moderndose.com.
Flexible order date – select the date you want your next delivery.
Pause or cancel at any time.
We want you to have a hassle-free subscription experience. We are here to help you should you have any additional questions regarding your subscription.
- You can make changes to your subscription preferences and information within your account. If you already have an account, you can log in here.
- If you do not have an account, you can register your email address when you make a purchase to create an account.
- Should you have any other questions related to your subscription, please contact us at hi@moderndose.com.
We recommend taking only one serving (one stick pack) of each product per day. You may take all six products if you wish, but we do not recommend exceeding one serving of a single product in one day.
Store all products in a dry environment, at room temperature, and away from sunlight.
Our products are sugar-free. There are no artificial sweeteners either. We use a small amount of monk fruit extract to naturally sweeten our products.
The calorie count range of our products are 0-10 calories. Consult each product's supplement facts panel found on its product page. Please use this guidance to determine if our products will break your fast.
While our products do not contain major allergens, please note that they are manufactured in a facility that processes major allergens. If you have any allergies or concerns about specific ingredients, we strongly advise consulting your doctor or healthcare provider. Your healthcare provider can carefully review the ingredients to determine whether Modern Dose products are safe for you to use.
Yes, Joint Support contains sunflower lecithin.
For detailed information on recommended consumption, we invite you to visit our individual product pages. There, you'll find comprehensive guidance tailored to each product.
At this time, we do not offer samples. However, we continually strive to enhance our customer experience. If you have any questions about our products, please feel free to reach out to us.
The information, including but not limited to, text, graphics, images, and other material contained on this website are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regime.
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Yes, simply select Truemed as your payment option at checkout and use your FSA or HSA card as you would any other credit card.
Yes. If you prefer to use your regular credit card, Truemed will send you instructions on how to submit for reimbursement from your HSA//FSA administrator.
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
There is no cost to you.
You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!
Generally it takes 24-48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to Truemed's team at support@truemed.com for help.
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!
